Verizon

Apr. 11th, 2007 03:41 pm
district12ravenclaw: (Default)
[personal profile] district12ravenclaw
Eat shit and die Verizon! We had someone come out this morning to install two new phone jacks in our house; one in our living room for our TiVo, and one in our office for our modem. We've been running the TiVo line into the kitchen and the DSL line into our bedroom, which resulted in two really long phone cords being stretched across the house. The guy came, did his thing, was really cool, and then left. I plugged in the DSL line, and lo and behold, it doesn't work! Damn it! I called the Verizon Online number, and after they couldn't figure out the problem, they told me to call the Verizon Phone number. They couldn't figure it out either, so they sent me back to the Online number. So here I am, nearly $150 poorer, with a DSL line that doesn't work, and no one can figure out the problem, damn it! I have to run the modem line back into the jack in our bedroom, argh!

(no subject)

Date: 2007-04-12 02:45 am (UTC)
From: [identity profile] luvbeingamommy.livejournal.com
You would think they would have tested it before they left!

(no subject)

Date: 2007-04-12 05:46 am (UTC)
From: [identity profile] stevesbabygirl.livejournal.com
They did test it! It works if you plug a phone into it, but for some reason, the DSL doesn't work. I so do not want to spend another hour on the phone with Verizon, they were so aggravating.

(no subject)

Date: 2007-04-12 05:52 am (UTC)
From: [identity profile] luvbeingamommy.livejournal.com
That is strange. I really can't stand dealing with the phone company either.

(no subject)

Date: 2007-04-12 06:10 am (UTC)
From: [identity profile] stevesbabygirl.livejournal.com
It sounds like their tech support is outsourced too, so I was having a really hard time understanding the third person I spoke to.

(no subject)

Date: 2007-04-12 02:14 pm (UTC)
From: [identity profile] luvbeingamommy.livejournal.com
Ok, I really hate that!

(no subject)

Date: 2007-04-12 05:52 am (UTC)
From: [identity profile] luvbeingamommy.livejournal.com
Ok stupid question, but do you have one of those filter things plugged in?

(no subject)

Date: 2007-04-12 06:10 am (UTC)
From: [identity profile] stevesbabygirl.livejournal.com
Not for this line, but we do for the TiVo line and the line where the phone is plugged in. It's my understanding that we don't need one for the DSL jack, and we didn't have one on the jack in our bedroom.

(no subject)

Date: 2007-04-12 04:41 am (UTC)
From: [identity profile] neeeener.livejournal.com
That sux! Hope it gets fixed soon.

(no subject)

Date: 2007-04-12 05:47 am (UTC)
From: [identity profile] stevesbabygirl.livejournal.com
Thanks! It's super annoying.

(no subject)

Date: 2007-04-12 05:10 pm (UTC)
From: [identity profile] philnikki.livejournal.com
we have had PLENTY of our own issues with them, but your subject title totally made me smile ;)

And I am so frustrated for you for this crap. How aggravating!

(no subject)

Date: 2007-04-12 07:21 pm (UTC)
From: [identity profile] stevesbabygirl.livejournal.com
Glad I could put a smile on your face :)!

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